In a rapidly digitizing world, the traditional bearing trade is at a turning point. Digitalization offers opportunities to discover new trade channels, make processes more productive, improve customer communication and open up new markets. But how can you, as a bearing trader, make the most of digital innovations without losing sight of the big picture? This article outlines how digital technologies support the processes in a retail company, strengthen purchasing and sales and facilitate new growth opportunities.
Successful digital transformation also requires cooperation, listening, empathy and team spirit. So that the use of new technologies and processes creates benefits and is accepted by employees and customers.
We know from numerous development projects and conversations with you: Many bearing trading companies are faced with the dilemma of how to digitize their business without losing the personal relationship with the customer. The availability and provision of IT resources is also a real challenge in times of skills shortages. A functioning interface that allows ERP systems to communicate with each other and thus enables a smooth flow of data from different trading partners, for example, offers a great opportunity to use digital possibilities - and to strengthen customer relationships.
Digital tools such as CRM programs offer the opportunity to better understand customer needs and offer tailor-made solutions. Maintaining data in the purchasing team and sales department can support communication with partners and customers. And when experienced colleagues change departments or leave the company, it is much easier for the team to pass on knowledge and experience.
The digital connection of suppliers and customers saves time and supports fast, successful decisions in purchasing and sales. At BEARING X, we have experienced with you that up to 80% of the time is saved when digital direct purchasing is realized via Bearing X. This is supported by a variety of practical functions - from auctions via bid buttons to automated uploads. Roller bearings can be found at a glance and the tiresome search in various online stores is no longer necessary. Simply view daily stock levels for fast and direct buying and selling of roller bearings.
To keep things simple and fast, we offer the EASY CONNECT SERVICE, which ensures a custom-fit connection with your ERP system.
The digital era requires new forms of collaboration. By building strong networks with partners and other distributors, roller bearing companies can strengthen their market position and open up new business areas. New trading partners can be developed and sales can be increased. At Bearing X, for example, we rely on LinkedIn. We regularly receive many ideas, feedback and inquiries via the social network from interested trading companies who would like to be part of it.
People as a success factor
Despite all the digitalization, the human factor remains irreplaceable. Digital tools are designed to make work easier, but personal advice and the expertise of employees are still crucial to success in the bearing trade. At Bearing X, we hold team retros in which we reflect on where our strengths lie and how we would like to develop further.
If you also find the topic of team retrospectives exciting, here is a Medium article to dive into further.
