However, digital commerce also brings with it some challenges, especially in the IT area. One of the biggest challenges in B2B is the complexity of business processes. Unlike B2C commerce, B2B transactions often involve complex agreements and individual offers, which requires a special e-commerce platform that can support these specific requirements.
Another IT challenge is the integration of systems. Companies often have multiple systems that are used for B2B commerce, such as warehouse management, order processing and customer relations. These systems must be seamlessly integrated with each other to ensure that online commerce runs smoothly.