Verkauf

Trade

I have inadvertently concluded a trade for a product that I do not own or need. What should I do?

• In this case, please contact the trading partner specified in the trade file immediately so that you can quickly resolve the problem together.

I do not receive a trade confirmation after a purchase. What can I do?

• Please check your spam folder for the trade confirmation. The sender is: noreply@app.bearingx.io
• Check under I am a Buyer > Buy History whether you have entered the correct email address.
• Contact us and we will get to the bottom of the problem.

Products

I have concluded a trade but have not yet received any products. Who do I need to contact?

• It is best to first contact the buyer of the trading partner directly. You can find the contact with the email address under I am a Buyer > Buy History